$13.42 – $27.96
Our Policies
Return and Exchange Policy
At getswitches.com, we strive to ensure your satisfaction with every purchase. Please review our return and exchange policy to understand the procedures and guidelines:
1. Eligibility for Returns and Exchanges:
We accept returns and exchanges within 7 days from the date of delivery.
- To be eligible, items must be unused, in their original packaging, and in the same condition as received.
- After the initial 7-day period, all returns will be subject to a 40% restocking fee. For customized items, such as different variations of toggles, dimmers, and outlets in one plate, a 50% restocking fee will be applied to returns. Additionally, 4-gang customized plates are not eligible for return or exchange.
2. Process for Returns and Exchanges:
- To initiate a return or exchange, please contact our customer support team at ed@getswitches.com
- Provide your order number, a brief reason for the return or exchange, and any relevant details.
- Our customer support team will guide you through the process, including providing a return shipping label if necessary.
3. Returns:
- Upon approval, return the item(s) in the original packaging, including all accessories and documentation.
- Once we receive the returned item(s) and verify their condition, we will process the refund using the original payment method.
- Please allow 14 days for the refund to be reflected in your account.
4. Exchanges:
- If you wish to exchange an item for a different variant or product, please specify the details in your return request.
- Once we receive the returned item(s) and verify their condition, we will process the exchange and ship the new item(s) to you.
- Any price differences will be adjusted accordingly.
5. Non-Returnable Items:
- Custom-made or personalized items are generally non-returnable. Exceptions may be made for defective or damaged products.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or refund as appropriate.
7. Return Shipping Costs:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part or the item is defective.
8. International Returns:
- For international returns, please contact our customer support team for specific instructions and to confirm eligibility.
9. Contact Information:
- For any questions or concerns regarding returns and exchanges, please reach out to our customer support team at ed@getswitches.com
We appreciate your understanding and cooperation in adhering to our return and exchange policy. Thank you for choosing getswitches.com.
Shipping Policy
At getswitches.com, we are committed to providing you with a seamless and convenient shipping experience. Please review our shipping policy to understand the details of our shipping process:
1. Free Shipping:
- We offer free shipping on all orders within the United States, Asia, and Europe.
2. Global Shipping Locations:
- We proudly ship our products from multiple locations, including the United States, Asia, and Europe, to ensure efficient and timely delivery.
3. Shipping Times:
- Shipping times may vary depending on your location. Please refer to the estimated delivery times provided during the checkout process for more accurate information.
4. Extra Charges:
- While standard shipping is free, there may be circumstances where extra charges apply. These situations include expedited shipping requests or shipping to remote or hard-to-reach areas. Any additional charges will be clearly communicated during the checkout process.
5. Customs Duties and Taxes:
- Customers are responsible for any customs duties, taxes, or import fees imposed by their respective countries. These charges, if applicable, are not included in the product price or shipping cost and must be paid by the customer upon delivery.
6. Order Tracking:
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
7. Shipping Partners:
- We work with reputable shipping partners to ensure reliable and secure delivery of your orders.
8. International Shipping:
- For international orders, please be aware that delivery times may be subject to customs clearance procedures in the destination country, which can impact the estimated delivery date.
9. Contact Information:
- If you have any questions or concerns regarding shipping, feel free to reach out to our customer support team at ed@getswitches.com
We appreciate your understanding and cooperation. Thank you for choosing getswitches.com for your custom-made toggle switches, dimmers, and power outlets.
Terms of Service
Welcome to getswitches.com By accessing our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions:
1. Acceptance of Terms:
- By using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please refrain from using our website.
2. Product Information:
- We strive to provide accurate and up-to-date information regarding our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or specifications.
3. Ordering and Payment:
- To place an order, you must provide accurate and current information during the checkout process. Payment is required at the time of purchase, and your order will be processed upon successful payment.
4. Customization:
- Custom-made products are created based on the specifications you provide during the ordering process. Please review your customization choices carefully, as changes may not be possible once production has begun.
5. Shipping:
- Our shipping policy governs the delivery of products. Please refer to our shipping policy for detailed information on shipping locations, times, and any potential extra charges.
6. Returns and Exchanges:
- Our return and exchange policy outlines the conditions under which returns and exchanges are accepted. Please review this policy to understand your options in the event of any issues with your order.
7. Intellectual Property:
- All content on our website, including but not limited to text, images, logos, and product designs, is the property of getswitches.com and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
8. Privacy Policy:
- Your privacy is important to us. Please review our privacy policy to understand how we collect, use, and safeguard your personal information.
9. Limitation of Liability:
- We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, our products or services.
10. Changes to Terms:
- We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of the website constitutes acceptance of the revised terms.
11. Contact Information:
- For any questions or concerns regarding our Terms of Service, please contact our customer support team at ed@getswitches.com
Thank you for choosing getswitches.com. We appreciate your business and adherence to these terms.
Privacy Policy
Effective Date: 01.01.2021
At getswitches.com, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect:
a. Personal Information:
- When you make a purchase, we collect personal information such as your name, address, email, and payment details.
b. Browsing Information:
- We may collect non-personal information, including your IP address, browser type, and device information, to enhance your browsing experience.
2. How We Use Your Information:
- We use your personal information to process and fulfill your orders, communicate with you, and improve our services. We may also use non-personal information for analytics and website optimization.
3. Data Security:
- We implement security measures to protect your personal information. However, no data transmission over the internet or storage system is guaranteed to be completely secure. Use our services at your own risk.
4. Cookies and Tracking:
- We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Third-Party Services:
- We may use third-party services for analytics, advertising, and payment processing. These services may have their own privacy policies, and we encourage you to review them.
6. Information Sharing:
- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.
7. Your Rights:
- You have the right to access, correct, or delete your personal information. To exercise these rights or inquire about your data, contact us at [customer support email].
8. Compliance with Laws:
- We comply with applicable privacy laws, including the General Data Protection Regulation (GDPR) for EU residents and the regulations outlined by the United States.
9. Children’s Privacy:
- Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to the Privacy Policy:
- We reserve the right to update this Privacy Policy to reflect changes in our practices. The effective date at the top of the policy will indicate the latest revision.
11. Contact Information:
- For questions or concerns regarding our Privacy Policy, contact our CS
Thank you for trusting getswitches.com with your privacy.