Privacy policy

Last updated: July 28, 2026

This Privacy Policy describes how GetSwitches (“GetSwitches,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use our services, make a purchase from getswitches.com (the “Site”), or otherwise communicate with us.

Please read this Privacy Policy carefully. By using the Site, you acknowledge that your personal information will be handled as described in this policy.

Personal Information We Collect

The personal information we collect depends on how you interact with the Site and our services.

Information You Provide Directly

We may collect information you provide when you place or attempt to place an order, create an account, contact us, submit a review, subscribe to marketing communications, request a return, or otherwise interact with us. This may include:

  • Name and contact information, including your email address and phone number.
  • Billing and shipping addresses.
  • Order, transaction, return, exchange, and warranty information.
  • Account information and saved preferences.
  • Customer-support messages and other communications.
  • Reviews, photographs, or other content you choose to submit.
  • Marketing and communication preferences.

Payment Information

Payment information is collected and processed securely by Shopify and the applicable payment provider. Depending on your payment method, this may include payment card details, billing information, bank information, and transaction-authentication details. We generally do not receive or store complete payment card numbers.

Information Collected Automatically

When you visit or interact with the Site, we, Shopify, and our service providers may automatically collect certain information through cookies, pixels, tags, log files, and similar technologies. This may include:

  • IP address and approximate location.
  • Browser, device, operating system, and network information.
  • Cookie identifiers and other device identifiers.
  • Pages and products viewed.
  • Searches, clicks, cart activity, and checkout activity.
  • Purchase and browsing history.
  • The website, advertisement, or search term that referred you to the Site.
  • Information about how you interact with the Site, our emails, and our advertisements.

Information From Third Parties

We may receive personal information from third parties, including:

  • Shopify and companies providing services through the Shopify platform.
  • Payment processors and fraud-prevention providers.
  • Shipping, production, fulfillment, and logistics providers.
  • Analytics, advertising, and marketing partners.
  • Social-media platforms when you interact with our pages or advertisements.
  • Apps and service providers connected to our store.

Information obtained from third parties is handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information supplied by third parties or for their independent privacy practices.

How We Use Personal Information

We may use personal information to:

  • Process payments and fulfill, produce, ship, and deliver orders.
  • Manage accounts, returns, exchanges, refunds, warranty claims, and customer requests.
  • Communicate with you about orders, accounts, products, and services.
  • Provide customer service and technical support.
  • Verify transactions and detect, investigate, or prevent fraud, abuse, security incidents, and unlawful activity.
  • Operate, maintain, personalize, analyze, and improve the Site and our services.
  • Measure the effectiveness of our advertising and marketing.
  • Show advertisements that may be relevant to your interests, where permitted by law.
  • Send marketing communications when you have consented or when otherwise permitted by law.
  • Comply with legal, tax, accounting, regulatory, and contractual obligations.
  • Establish, exercise, or defend legal claims and enforce our agreements and policies.
  • Protect our customers, business, property, rights, and services.

Legal Bases for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following:

  • Performance of a contract: Processing is necessary to accept, process, fulfill, and support your order or provide services you request.
  • Legal obligations: Processing is necessary to comply with tax, accounting, consumer-protection, regulatory, and other legal requirements.
  • Legitimate interests: Processing is necessary for our legitimate interests, including operating and improving our business, securing the Site, preventing fraud, providing customer support, and understanding the performance of our services, provided those interests are not overridden by your rights.
  • Consent: We rely on your consent for certain marketing, advertising, analytics, cookies, and similar technologies where consent is required. You may withdraw your consent at any time without affecting processing that occurred before withdrawal.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary to operate our business:

  • Shopify: Our Site and ecommerce services are hosted by Shopify.
  • Payment providers: To process, authenticate, and secure transactions.
  • Shipping and fulfillment providers: To produce, fulfill, track, and deliver orders.
  • Professional advisers: Including accountants, insurers, auditors, consultants, and legal advisers.
  • Technology and service providers: Including hosting, security, customer support, email, reviews, analytics, and store-management providers.
  • Advertising and marketing partners: To deliver and measure advertising, subject to applicable consent and opt-out rights.
  • Government and legal authorities: When disclosure is required by law or legal process, or is reasonably necessary to protect legal rights, property, or safety.
  • Business transaction participants: In connection with a merger, financing, restructuring, acquisition, sale, insolvency, or transfer of all or part of our business or assets.
  • Other parties at your direction: When you request or consent to the disclosure.

We do not authorize service providers to use personal information for purposes unrelated to providing their contracted services, except where they independently act as data controllers and provide their own privacy notices.

Shopify and Shopify Network Intelligence

Our store is hosted by Shopify. Shopify processes personal information when you visit the Site, make a purchase, or use Shopify-powered services. Shopify and its service providers may process information in countries other than the country where you live.

Depending on the Shopify services and settings enabled for our store, Shopify may use information about your interactions with our store, other Shopify merchants, and Shopify to provide and improve services, personalize your experience, prevent fraud, perform analytics, and support advertising and marketing features.

For more information about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy. You may also use the Shopify Privacy Portal to manage certain privacy choices directly with Shopify.

Cookies and Similar Technologies

We and our partners, including Shopify, use cookies and similar technologies to operate the Site, remember preferences, provide functionality, analyze traffic, personalize your experience, prevent fraud, and, where permitted, provide and measure advertising.

Some cookies are necessary for the Site to function. Other cookies, including certain analytics and advertising cookies, may be used subject to applicable consent requirements and privacy choices.

You can manage applicable cookie choices through the cookie banner or the “Cookie Preferences” link available on the Site. You may also control or block cookies through your browser settings. Blocking certain cookies may affect the functionality of the Site.

Your browser may offer a “Do Not Track” setting. Because there is no universally accepted standard for interpreting all Do Not Track signals, the Site may not respond to those signals. Where required by applicable law, we recognize supported opt-out preference signals such as Global Privacy Control.

Advertising, Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money. However, certain uses of cookies, advertising technologies, and information disclosed to advertising partners may be considered a “sale,” “sharing,” or processing for “targeted advertising” under some US state privacy laws.

The categories of personal information that may be disclosed for targeted advertising include identifiers, internet or electronic activity, commercial information, approximate location information, and inferences about interests or preferences. These categories may be disclosed to advertising, marketing, analytics, and technology partners.

To request an opt-out from activities that may constitute sale, sharing, or targeted advertising, contact us at support@getswitches.com. You may also manage certain Shopify advertising choices through the Shopify Privacy Portal.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. We also do not knowingly sell or share the personal information of individuals under 16 years of age.

Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time using the unsubscribe link included in the email. You may continue to receive non-promotional communications concerning orders, transactions, accounts, warranty matters, or customer-service requests.

Withdrawing marketing consent does not affect the lawfulness of communications sent before your withdrawal.

International Data Processing and Transfers

We, Shopify, and some of our service providers operate internationally. Your personal information may therefore be processed in the United States, Canada, Lithuania, and other countries where our service providers operate. Those countries may have privacy and data protection laws that differ from the laws in your state or country.

Where required by applicable law, international transfers are supported by recognized legal safeguards, such as adequacy decisions, approved standard contractual clauses, contractual protections, or other lawful transfer mechanisms.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and transaction records, providing customer support, preventing fraud, resolving disputes, enforcing agreements, and complying with legal, tax, accounting, and regulatory obligations.

The applicable retention period depends on the type of information, our relationship with you, applicable legal requirements, limitation periods, security needs, and whether the information is required for an actual or potential dispute. When information is no longer required, we will delete or anonymize it where reasonably practicable.

A deletion request may not require us to delete information that we must retain to comply with law, complete a transaction, prevent fraud, establish or defend legal claims, or exercise other rights permitted by law.

Your US Privacy Rights

Depending on the state where you live and subject to applicable legal exceptions, you may have the right to:

  • Confirm whether we process your personal information.
  • Request access to the personal information we hold about you.
  • Request information about the categories of personal information collected, the sources of that information, the purposes for which it is used, and the categories of recipients to whom it has been disclosed.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of personal information.
  • Receive certain personal information in a portable format.
  • Opt out of the sale or sharing of personal information or its use for targeted advertising.
  • Limit certain uses or disclosures of sensitive personal information where applicable.
  • Appeal our decision regarding a privacy request where applicable.
  • Not receive discriminatory treatment for exercising an applicable privacy right.

Exercising Your Rights

To exercise an applicable privacy right, email support@getswitches.com. Please describe the right you wish to exercise and provide sufficient information for us to identify the relevant records.

We may need to verify your identity before completing a request. Verification may require matching information you provide with information already held by us. We will use verification information only to process your request. If we cannot reasonably verify your identity, we may be unable to fulfill the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may request evidence of the agent’s authority and may ask you to verify your identity directly with us.

You may appeal a refusal to act on an eligible privacy request by replying to our decision or emailing support@getswitches.com with the subject line “Privacy Request Appeal.”

Additional Data Protection Rights

Because our business is established in the European Union, additional data protection rights may apply to our processing of personal information. Subject to applicable conditions and exceptions, these may include the right to:

  • Request access to your personal information.
  • Request correction or deletion of your personal information.
  • Request restriction of certain processing.
  • Object to processing based on legitimate interests or for direct marketing.
  • Withdraw consent where processing is based on consent.
  • Receive certain personal information in a portable format.

You may exercise these rights by contacting support@getswitches.com. You may also lodge a complaint with the State Data Protection Inspectorate of Lithuania or another competent data protection authority.

Children’s Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we can investigate and delete the information where appropriate.

We do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising.

Third-Party Websites and Services

The Site may contain links to websites, applications, or services operated by third parties. We do not control and are not responsible for their privacy or security practices. You should review the privacy policy of any third-party service before providing personal information.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please do not send sensitive payment information or account credentials through unsecured communication channels. You are responsible for maintaining the confidentiality of any account credentials associated with the Site.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, legal obligations, or operational requirements. The revised policy will be posted on this page with an updated “Last updated” date. Where required by law, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to make a complaint, please contact us:

GetSwitches
Operated by BrightHub Innovations, MB
Email: support@getswitches.com
Website: https://getswitches.com